February 2018 Customer Service Superstar | Josh Jones

Meet Josh Jones, C.N.A., our February Superstar!  Josh has been putting Residents First since January 2015.   He has a positive attitude and superb work ethic.  Josh always comes to work with a smile on his face.  He always treats the Residents with calming respect.  Josh does a terrific job with Shirley F. and Emme H., they are especially appreciative of his help.  Emme H. is blind and needs reassurance most days, she can call out repeatedly for certain staff members.  Josh will calmly and respectfully ask how he can help her and take care of the need, his voice is always kind.  He isn’t afraid to lend a hand on another hall.  “Josh was very attentive and good with my mom,” says Amanda B., daughter to Beverly B.  Mariah says, “His positive attitude and team work approach is contagious.” 

Thank you Josh!